Agents & Attorneys: Log in to your Inspecto Portal to pre-fill your details for quicker submissions

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INSPECTO INSTRUCTION FORM

Please complete this form as thoroughly and accurately as possible. The more detail you provide now, the smoother the process will be later.

Note: All entries are automatically converted to UPPERCASE for consistency on our system.

TODAY'S DATE *

REASON FOR COMPLIANCE INSPECTION REQUEST *

THE PROPERTY IS FOR SALE / SOLD
THE PROPERTY IS NOT FOR SALE

PROPERTY IS FOR SALE / SOLD – An offer to purchase is in place, attorneys appointed, etc – most common selection for agents, attorneys and sellers.

PROPERTY IS NOT FOR SALE – Inspections needed for insurance purposes or other reasons. This could include a property that will be for sale soon where the owner is getting the compliance certificates in advance, but no offer is in place yet.

EXPECTED REGISTRATION DATE *

Enter the expected transfer date. If the exact date is unknown, provide an estimated date so we can submit all documentation on time.
If the property has already transferred, enter the actual transfer date.

YOUR ROLE *

SELLER
PURCHASER
OTHER
ESTATE AGENT
ESTATE AGENT ADMIN DEPARTMENT
CONVEYANCING ATTORNEY
CONVEYANCING SECRETARY

Select the option that best explains how you are related to the property sale

DESCRIBE HOW YOU ARE RELATED TO THE PROPERTY SALE *

YOUR RELATIONSHIP TO THE PROPERTY *

OWNER
OTHER

How are you involved with this property?

DESCRIBE YOUR RELATIONSHIP TO THE PROPERTY *

INSTRUCTION FROM:

YOUR NAME *

First

Last

YOUR EMAIL ADDRESS *

YOUR PHONE NUMBER *

Your primary contact number

ARE YOU RESPONSIBLE FOR SETTLING THE INSPECTION FEES *

ARE YOU RESPONSIBLE FOR SETTLING THE INSPECTION FEES, EVEN IF THEY ARE TO BE SETTLED VIA THE ATTORNEYS WHEN THE PROPERTY TRANSFERS?

WHO IS RESPONSIBLE FOR THE INSPECTION COSTS (DEBTOR) *

SELLER
PURCHASER
OTHER

The debtor will be emailed so that they can accept our inspection costs and the terms and conditions.

WHO IS RESPONSIBLE TO SETTLE THE INSPECTION COSTS (DEBTOR) *

SELLER
PURCHASER
OTHER

The debtor will be emailed so that they can accept our inspection costs and the terms and conditions.

ARE YOU RESPONSIBLE FOR PAYING THE INSPECTION FEES? *

WHO IS RESPONSIBLE FOR THE INSPECTION FEES? *

OWNER
OTHER

PERSON RESPONSIBLE FOR PAYMENT OF INSPECTION FEES (Debtor)

The debtor will be emailed so that they can accept our inspection costs and the terms and conditions. If the property is for sale, this is usually the seller.

NAME OF DEBTOR *

Name of person responsible for settling the account

EMAIL ADDRESS OF DEBTOR *

Email address of person responsible for settling the account

PHONE NUMBER OF DEBTOR *

Contact number of person responsible for settling the account

INSPECTIONS REQUIRED:

ELECTRICAL

WATER

BEETLE

GAS

ELECTRIC FENCE

IS THE ELECTRICAL INSTALLATION SINGLE PHASE OR THREE PHASE *

SINGLE PHASE
THREE PHASE
UNSURE

Check the main switch on your electrical distribution board.
A single-phase main switch usually has one or two linked toggles.
A three-phase main switch usually has three or four linked toggles.
If you are unsure, you can upload upload an image of your main switch.

UPLOAD A PHOTO OF YOUR MAIN SWITCH

Drag & Drop Files, Choose Files to Upload, or Capture With Your Camera

Camera Preview

OPTIONAL

DO YOU HAVE AN INVERTER AND / OR SOLAR PANELS CONNECTED TO YOUR ELECTRICAL INSTALLATION?

IS THERE AN INVERTER AND / OR SOLAR PANELS CONNECTED TO THE ELECTRICAL INSTALLATION?

YES
NO
UNSURE

DESCRIBE THE ALTERNATIVE SUPPLY:

INVERTER ONLY
INVERTER AND SOLAR PANELS

IS THERE AN EXISTING CERTIFICATE OF COMPLIANCE FOR YOUR ALTERNATIVE ELECTRICAL SUPPLY?

DO YOU REQUIRE ASSISTANCE TO OBTAIN A CERTIFICATE FOR YOUR ALTERNATIVE SUPPLY?

Indicate YES if you need assistance to obtain a certificate for the alternative supply and NO if you will go back to your original installer for a certificate.

CERTIFYING A SOLAR INSTALLATION:

Please Note – We do not assist solar installers to obtain a certificate on their installations. This service is only available if we are also issuing the electrical certificate for the property.

Process – When we are asked to assist in obtaining a certificate for the solar installation, we refer this to a reputable contractor.

They will invoice their inspection and any repairs required separately, assist you to obtain and engineers sign-off and assist in registering your installation with the City of Cape Town.

PLEASE NOTE

If you already have a certificate for your alternative supply, you will need to provide us with a copy of this certificate, Our certificate will exclude the alternative supply and we will keep a copy of the certificate that you have provided for our records.

Please select at least one inspection service before proceeding.

TYPE OF PROPERTY

TYPE OF PROPERTY *

APARTMENT
TOWNHOUSE / COMPLEX / HOUSING ESTATE (STANDARD SIZE)
FREE STANDING HOUSE (STANDARD SIZE – e.g. 3 TO 4 BEDROOM)
LARGER HOUSES (e.g. 4+ BEDROOMS, OUTBUILDINGS, etc.)
COMMERCIAL / INDUSTRIAL / FARM
OTHER

Select the property type that best fits the description

OTHER TYPES OF PROPERTY *

Describe the Type of Property

Pricing – please note:

The pricing for inspections is based on the size and nature of the property. Full details are provided in our Terms and Conditions before you submit the form.
Larger or more complex properties may be charged at our hourly rate or part thereof.
Additional travel costs may apply for inspections outside the general Cape Town area (Peninsula).

(copy)

PROPERTY ADDRESS INFORMATION

APARTMENT / COMPLEX NUMBER AND NAME (IF APPLICABLE)

PROPERTY ADDRESS (GOOGLE) *

ERF NUMBER

E.g. ERF 179817 CAPE TOWN. If this is an apartment, please add the section number in brackets E.g. (SECTION 495 ALPHEN GLEN). If you do not have this information at present, you can leave it out and proceed.

NAME INFORMATION CONVEYANCING

ENTER SELLER INFORMATION

Provide information about the OWNER / SELLER of the property

ENTER OWNER INFORMATION

Provide information about the OWNER of the property

FILL IN YOUR DETAILS HERE

You indicated that YOU ARE the seller. Please enter YOUR details in this section. If the property is jointly owned, you can add the other owner’s details in the next section.

OWNER / SELLER'S NAME *

First

Last

OWNER / SELLER'S CONTACT NUMBER *

The seller’s primary contact number

OWNER/ SELLER'S EMAIL ADDRESS *

OWNER / SELLER'S I.D. NUMBER

CHECK THIS BOX IF THERE IS NO SECOND SELLER

Hide second seller’s details

If the property is not jointly owned, check this box to hide the second person

ADD SECOND SELLER'S DETAILS

SECOND SELLER'S NAME

First

Last

SELLER'S CONTACT NUMBER (2)

Additional contact number if applicable

SELLER'S EMAIL ADDRESS (2)

Additional email address if applicable

SECOND SELLER'S I.D. NUMBER

ENTER PURCHASER'S INFORMATION

Provide information about the purchaser of the property. This is a requirement for the water certificate.

FILL IN YOUR DETAILS HERE

Since you indicated that YOU ARE the purchaser, please complete YOUR details below. If someone else is purchasing the property with you, you can add their details in the next section.

PURCHASER'S NAME *

First

Last

PURCHASER'S CONTACT NUMBER

NOTE: The purchaser’s contact details are required by the City of Cape Town’s Water Inspectorate to book a verification inspection after transfer.
You may proceed without this information for now, but it will be required before the WATER certificate can be accepted by the City of Cape Town.

PURCHASER'S EMAIL ADDRESS

The purchaser’s email address is required if we are doing the Water Inspection

YOU INDICATED THAT THE PURCHASER IS RESPONSIBLE FOR THE INSPECTION FEES – THEREFORE THEIR EMAIL ADDRESS IS REQUIRED

CHECK THIS BOX IF THERE IS NO SECOND PURCHASER

Hide second purchaser’s details

If there is only one purchaser, check this box to hide the second purchaser fields

ADD SECOND PURCHASER'S DETAILS

SECOND PURCHASER'S NAME

First

Last

PURCHASER'S CONTACT NUMBER (2)

PURCHASER'S EMAIL ADDRESS (2)

ACCESS ARRANGEMENTS

Indicate who is occupying the property / who to contact for access.

HOW DO WE ACCESS THE PROPERTY:

SELLER / OWNER
TENANT
PURCHASER
AGENT
ATTORNEY
OTHER

Select the last option if none of the others apply and you will be providing access to the property.

NAME OF TENANT / PERSON PROVIDING ACCESS IF YOU SELECTED "OTHER"

CONTACT NUMBER OF PERSON PROVIDING ACCESS / TENANT

ADDITIONAL ACCESS INFORMATION:

ENTER ESTATE AGENT'S INFORMATION

ESTATE AGENCY:

AGENCY BRANCH:

ESTATE AGENCY ADMIN DEPARTMENT PERSON'S NAME

Name of the admin person at the Estate Agency who handles compliance instructions.

ESTATE AGENCY ADMIN DEPARTMENT PHONE NUMBER

Contact number of the admin person at the Estate Agency who handles compliance instructions.

ESTATE AGENT'S NAME:

Preferably as it appears on the offer to purchase. Do not enter the email address here, that is captured before submitting the form.

ESTATE AGENT'S CONTACT NUMBER

Estate Agent’s Contact Number

ADDITIONAL ESTATE AGENTS INFORMATION INFORMATION

Provide additional information relating to the estate agent if applicable

ENTER CONVEYANCING ATTORNEY DETAILS

CONVEYANCING ATTORNEY FIRM:

BRANCH:

CONVEYANCING ATTORNEY'S NAME

Name of the Attorney handling the transfer. Do not enter the email address here, that is captured before submitting the form.

CONVEYANCING ATTORNEY CONTACT NUMBER

Conveyancing Attorney’s contact number

CONVEYANCING SECRETARY NAME

Name of the Conveyancing Secretary handling the transfer. Do not enter the email address here, that is captured before submitting the form.

CONVEYANCING SECRETARY'S CONTACT NUMBER

Conveyancing Secretary’s Contact Number

ADDITIONAL INFORMATION RELATING TO THE ATTORNEY

Optional

Please continue to the next page.

This page contains information relevant only to properties that have been sold, so it has been hidden for you.

VIEW AND ACCEPT TERMS AND CONDITIONS FOR INSPECTIONS

You have indicated that the property is FOR SALE / SOLD and that YOU ARE THE PERSON RESPONSIBLE settling the inspection fees. If this is incorrect, please use the “previous” button to go back and choose the correct option.

Please read the terms and conditions and accept them using the checkbox below.

INSPECTION FEES

Note – we have two options for paying the inspection fees. After accepting the terms and conditions, please indicate your preferred payment method:

Discounted inspection fees for upfront payment – Inspection fees are due and payable upon completion of the inspection (EFT or COD), before the release of certificates and/or reports.
Full‑price inspection fees if paid upon transfer – Special arrangements can be made to settle these fees upon transfer. A written undertaking from your transferring attorney is required before the inspections can be scheduled.

Pricing – please note:

The pricing for houses listed below applies to standard homes (3–4 bedrooms, single‑dwelling premises) and covers an inspection time of up to 1.5 hours. If the property is significantly larger or includes additional features (pools, flatlets, multiple structures), the inspection may exceed 1.5 hours and will be charged at R 595.00 per hour or part thereof.

For larger properties such as farms, industrial and commercial premises, mansions, guest houses, etc., our fees will be charged at R595.00 per hour or part thereof for upfront payment (R685.00 per hour for payment on transfer).

Additional travel costs may apply for inspections outside the general Cape Town area (Peninsula).

INSPECTION FEE SCHEDULE (Scroll right if using a mobile device)

DISCOUNTED FEES – UPFRONT PAYMENT			FULL PRICE FEES – PAYMENT ON TRANSFER
INSPECTION	HOUSES	FLATS	INSPECTION	HOUSES	FLATS
ELECTRICAL	R 595.00	R 495.00	ELECTRICAL	R 685.00	R 570.00
Water	R 595.00	R 495.00	Water	R 685.00	R 570.00
Beetle	R 595.00	R 400.00	Beetle	R 685.00	R 460.00
Gas	R 595.00	R 555.00	Gas	R 685.00	R 570.00
E Fence	R 595.00	N/A	E Fence	R 685.00	N/A

For cases where only one inspection is required per property (e.g. only a beetle inspection), a minimum call‑out fee of R 685.00 applies, and the inspection fee must be settled upfront. Payment on transfer is not available for this scenario.

PROCEDURES

Inspection: The first step in obtaining a COC is to inspect the property to meet the required standards. Inspection fees are payable whether our quote for repairs is accepted or not.
If no faults are found: A COC will be issued at no additional cost once the inspection invoice is paid or an undertaking is received from the attorney.
If faults are found: A detailed report and quotation for repairs will be submitted after payment of our inspection invoice or receipt of an attorney’s undertaking.

TERMS AND CONDITIONS FOR REPAIRS

RE-INSPECTIONS

Should you engage another contractor for the repairs, ensure they are qualified to issue your COC. We do not take responsibility for the workmanship of other parties. Occasionally, we may perform a re‑inspection (e.g. when an insurance company uses its own contractor to replace a burst geyser). A call‑out fee equivalent to the initial inspection fee will apply.

REPAIR COSTS (only applicable if faults are found and the repair quotes are accepted)

If repair costs are settled upfront (COD or EFT upon completion of repairs), you will receive a 15 % discount. Payment is due upon presentation of the invoice, before the release of certificates. A 50 % deposit is required before repair work can commence.

Special arrangements can be made to settle repair costs upon transfer. We will require a written undertaking from your transferring attorney before the repairs are scheduled.

PROCEDURES

Upon accepting the repair quotation: Indicate whether payment for repairs will be COD (15 % discount) or upon transfer (full price with a written undertaking from the attorney to settle from the sale proceeds).
Upon completion of repairs: The COC will be issued once payment is made or based on a written undertaking from the attorney.

CANCELLED SALE

If the property sale is cancelled, the seller remains liable for all outstanding invoices, which become payable immediately.

CALLOUT FEES

Our call‑out fee (minimum charge) for inspections, maintenance or repairs is R 680.00 excluding VAT.

VIEW AND ACCEPT TERMS AND CONDITIONS FOR INSPECTIONS

You have indicated that the property is NOT FOR SALE / NOT SOLD and that YOU ARE THE PERSON RESPONSIBLE settling the inspection fees. If this is incorrect, please use the “previous” button to go back and choose the correct option.

Please read the terms and conditions and accept them using the checkbox below.

INSPECTION FEES

Pricing – please note:

For larger properties such as farms, industrial and commercial premises, mansions, guest houses, etc., our fees will be charged at R595.00 per hour or part thereof for upfront payment.

Additional travel costs may apply for inspections outside the general Cape Town area (Peninsula).

INSPECTION FEE SCHEDULE (Scroll right if using a mobile device)

INSPECTION	HOUSES	FLATS
ELECTRICAL	R 595.00	R 495.00
WATER	R 595.00	R 495.00
BEETLE	R 595.00	R 400.00
GAS	R 595.00	R 555.00
FENCE	R 595.00	N/A

For cases where only one inspection is required per property (e.g. only a beetle inspection), a minimum call‑out fee of R 685.00 applies.

PROCEDURES

Inspection: The first step in obtaining a COC is to inspect the property to meet the required standards. Inspection fees are payable whether our repair quote is accepted or not.
If no faults are found: A COC will be issued at no additional cost once the inspection invoice is paid.
If faults are found: A detailed report and repair quotation will be provided after payment of the inspection invoice.

TERMS AND CONDITIONS FOR REPAIRS

RE-INSPECTIONS

If another contractor performs the repairs, ensure they are qualified to issue your COC. We cannot be held responsible for third‑party workmanship. A re‑inspection (for example, when an insurance company uses its own contractor) will incur a call‑out fee equivalent to the initial inspection fee.

REPAIR COSTS(only applicable if repair quotes are accepted)

Repair costs must be settled upfront. A 50 % deposit is required before repair work can begin, and you will receive a deposit invoice. The balance is due upon completion of the repairs and must be paid before certificates are released.

CONFIRM ACCEPTANCE OF TERMS AND CONDITIONS *

I ACCEPT THE TERMS AND CONDITIONS

By accepting our terms and conditions you are confirming we may proceed with the inspection/s and that you have agreed to our pricing and payment terms.

NOTE – Method of payment:

How it works:

Upfront: You qualify for a discounted fee when you pay the inspection invoice upon completion of the inspections, before the reports/certificates are released.
On Transfer: The full rate applies. Our fee is paid out of the sale proceeds by the conveyancing attorneys when the property transfers.

If you select On Transfer below, we will copy the conveyancing secretary at the attorney into our correspondence so that we can request an undertaking to settle our fees upon transfer.

See the pricing schedule and Terms & Conditions above for full details.

METHOD OF PAYMENT

UPFRONT
ON TRANSFER

NB: PLEASE TELL US WHO ELSE SHOULD BE COPIED ON FUTURE CORRESPONDENCE.

Add the email addresses of anyone who needs to receive updates. Anyone not listed here will be left out of the loop, which may cause delays.

Ensure each address is correct and belongs to the right contact (e.g., the conveyancing secretary).

The seller, the person instructing us, and—if different—the person responsible for payment are copied automatically.

CONVEYANCING ATTORNEY / EMAIL

This is the email address of the conveyancing attorney

CONVEYANCING SECRETARY EMAIL

This is the email address of the conveyancing secretary handling the paperwork

CONVEYANCING SECRETARY'S EMAIL *

This field is required where the payment option selected is “PAYMENT ON TRANSFER”. Please enter the email address of the specific conveyancing secretary handling this transfer file.

ESTATE AGENT'S EMAIL

ESTATE AGENCY ADMIN EMAIL

The email address of the admin person at the Estate Agency who handles the compliance certificate instructions (if applicable)

CHECK  THIS  BOX  IF  YOU’D  LIKE  TO  ADD  AN  ADDITIONAL  EMAIL  ADDRESS  TO  BE  COPIED  ON  FUTURE  CORRESPONDENCE.

OTHER

OTHER EMAIL ADDRESS TO BE COPIED IN

THEIR NAME AND ROLE?

Provide the name and describe the role of the other person to be copied in

CHECK THIS BOX IF YOU WOULD LIKE TO ADD ANOTHER EMAIL ADDRESS TO BE COPIED IN

ADDITIONAL OTHER EMAIL ADDRESS TO BE COPIED IN

THE NAME AND ROLE OF THE OTHER PERSON TO BE COPIED IN

Describe the role of the other person to be copied in

ADDITIONAL HIDDEN INFORMATION:

FINALLY, ANY OTHER INFORMATION THAT YOU FEEL MAY BE RELEVANT

If there’s anything else we should know, please include it here. This can be any relevant information not asked for in the form